Terms of service

OVERVIEW

Welcome to Royal Crown Watches Pakistan. Throughout this website, the terms “we,” “us,” and “our” refer to Royal Crown Watches Pakistan. We operate this website and online store, along with all associated information, content, features, tools, products, and services, to offer you a smooth and personalized shopping experience (collectively referred to as the “Services”). Our store is hosted on Shopify, which provides us with the platform to deliver these Services to you.

These Terms and Conditions, along with any policies mentioned here (collectively called the “Terms of Service” or “Terms”), outline your rights, responsibilities, and obligations when using our Services.

Please review these Terms of Service carefully, as they contain important details regarding your legal rights, including disclaimers of warranties and limitations of liability.

By accessing, browsing, or using our Services, you acknowledge and agree to comply with these Terms of Service and our Privacy Policy [LINK]. If you do not agree with any part of these Terms or the Privacy Policy, you should discontinue use of our Services.

SECTION 1 – ACCESS AND USER ACCOUNT

By accepting these Terms of Service, you confirm that you are legally an adult in your country, province, or region of residence. If you allow minors under your care to access our Services using devices owned, purchased, or controlled by you, you accept full responsibility for their usage.

When using our Services—including visiting our website, browsing the store, or placing an order—you may be required to share certain personal details such as your email address, billing information, payment details, and delivery address. You confirm that all information provided is accurate, up to date, complete, and that you are legally authorized to share it.

You are fully responsible for keeping your account login details secure and for all actions carried out through your account. Your account is strictly personal and may not be transferred, sold, rented, assigned, or shared with any other individual.

SECTION 2 – PRODUCTS AND DESCRIPTIONS

We strive to display our products and services on our online store as accurately as possible. However, the actual color, design, or appearance of a product may vary slightly due to differences in screen displays, device types, and individual device settings.

We do not guarantee that the product’s appearance, finish, or quality will fully match your expectations or exactly resemble the images shown on our website.

All product details, descriptions, and specifications may be updated or modified at any time without prior notice at our sole discretion. We also reserve the right to stop offering any product at any time and to restrict product quantities based on individual customers, locations, or other factors.

SECTION 3 – ORDERS AND PURCHASES

By placing an order, you are submitting a request to purchase our products. Royal Crown Watches Pakistan reserves the right to approve or reject any order at its discretion. An order will only be considered confirmed once it has been accepted by Royal Crown Watches Pakistan and the payment has been successfully received and processed.

Please ensure that all order details are reviewed carefully before submission, as we may not be able to process cancellation or modification requests after an order has been confirmed. If an order is rejected, modified, or canceled, we will make reasonable efforts to inform you using the contact details provided at the time of purchase, such as email address, billing details, or phone number.

All purchases are eligible for return or exchange strictly in accordance with our Refund Policy [LINK].

You confirm that all purchases made are intended for personal or household use only and are not for resale, commercial distribution, or export purposes.

SECTION 4 – PRICING AND PAYMENT INFORMATION

All prices, offers, discounts, and promotional deals may be updated or withdrawn at any time without prior notice. The amount charged for any product or service will be the price applicable at the moment your order is placed and will be reflected in your order confirmation. Unless clearly stated otherwise, listed prices do not include applicable taxes, delivery fees, handling costs, customs duties, or import charges.

Prices displayed on our website may differ from those available in physical retail outlets or on third-party platforms. From time to time, we may introduce special promotions or offers that affect pricing. Such promotions may be governed by separate terms and conditions, and in the event of any inconsistency, the promotional terms will take precedence.

You agree to provide accurate, complete, and up-to-date billing, payment, and account details for all transactions made through our store. You also agree to keep your account information current, including your email address and payment details, to allow us to process your orders smoothly and contact you when necessary.

You confirm and guarantee that:
(i) all payment or credit card details provided are valid, accurate, and complete;
(ii) you are legally authorized to use the provided payment method;
(iii) all charges incurred will be approved by your payment provider; and
(iv) you agree to pay all applicable charges, including shipping fees, handling costs, and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines provided are estimates only and are not guaranteed. We are not responsible for delays caused by courier companies, customs clearance, or circumstances beyond our reasonable control.

Once an order has been handed over to the shipping carrier, ownership of the product and the risk of loss or damage pass to the customer.

SECTION 6 – INTELLECTUAL PROPERTY 

All content available on our website, including logos, text, images, videos, designs, and trademarks, is the property of Royal Crown Watches Pakistan or its partners and is protected by intellectual property laws.
The Services are provided for personal, non-commercial use only.
You may not copy, reproduce, modify, distribute, or use any content without prior written permission.
Nothing in these Terms grants you ownership or licensing rights to any intellectual property.
Unauthorized use of our content or trademarks may result in legal action.

SECTION 7 – OPTIONAL TOOLS  

We may provide access to third-party tools that are offered “as is” and are not monitored or controlled by us.
Use of these tools is entirely at your own risk, and we are not responsible for any issues arising from their use.
Any new tools or features introduced in the future will also be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS  

Our Services may include links to third-party websites, and we are not responsible for their content, accuracy, or practices.
Accessing third-party sites or using their products and services is entirely at your own risk, and any concerns should be directed to the respective third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store operates on Shopify’s platform, but all purchases are made directly with Royal Crown Watches Pakistan, and Shopify holds no responsibility or liability for any transactions, products, or related issues.

SECTION 10 – PRIVACY POLICY

By using our Services, you agree to our Privacy Policy [LINK] and Shopify’s Privacy Policy, and understand that your personal information may be shared with Shopify and third parties to provide and improve our services.

SECTION 11 – FEEDBACK

By submitting feedback, you grant us a royalty-free license to use it globally, and you confirm that it is your own, lawful, and does not infringe on any third-party rights, while we hold no obligation to keep it confidential or compensate you.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

We may correct any mistakes or inaccuracies in product details, pricing, or orders at any time, even after an order is placed, without prior notice.

SECTION 13 – PROHIBITED USES

You may only use our Services lawfully and must not engage in illegal, harmful, abusive, infringing, or disruptive activities; violation may lead to suspension or termination of your account.

SECTION 14 – TERMINATION

We may terminate or suspend your access to the Services at any time without notice, while certain provisions like Intellectual Property, Feedback, and Liability will continue to apply after termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available” without warranties; reliance on information or products is at your own risk.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Royal Crown Watches Pakistan, Shopify, and their affiliates are not liable for any direct, indirect, or consequential damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to defend and hold harmless Royal Crown Watches Pakistan, Shopify, and affiliates from any claims, losses, or damages arising from your breach of Terms, legal violations, or use of the Services.

SECTION 18 – SEVERABILITY

If any part of these Terms is found invalid or unenforceable, the rest of the Terms remain in effect to the maximum extent allowed by law.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision does not waive it; these Terms and related policies constitute the full agreement between you and us, superseding prior agreements.

SECTION 20 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our consent, while we may assign or delegate our rights at any time.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Royal Crown Watches Pakistan is headquartered, and you consent to the courts in that location for any disputes.

SECTION 22 – HEADINGS

Section headings are for convenience only and do not affect the interpretation of these Terms.

SECTION 23 – CHANGES TO TERMS OF SERVICE

We may update or modify these Terms at any time by posting changes on our website; continued use of the Services constitutes acceptance of those updates.